Designing Products and Processes

This module examines the systems, approaches, and strategies used by an enterprise to convert a need or innovation into a product, process, or service that meets the expectations of both the enterprise and the customer. The Designing Products and Processes module examines the activities in the design process, which include organizing and defining the design team, determining the resources needed, identifying the work to be done and the anticipated output from the work, doing the actual work, and measuring the results.

Topics include:

• Comprehension and Translation of Requirements

• Work Structure (Planning and Implementing a Design Project)

• Performance Assessment of the Design Process

• Continuous Improvement and Innovations