Process Improvement and Lean Quality

Improvement and quality are at the heart of lean. This workshop discusses the PDCA and DMAIC (six sigma) frameworks and the concepts of kaizen, root cause problem solving, the visual factory, the seven tools of quality, and blitz approaches. An improvement framework and sustainability of improvement are discussed.

Workshop Objectives

·         To illustrate the symbiotic relationship between lean and quality

·         To appreciate the application of some quality techniques in a lean context.

·         To appreciate how lean and six sigma can work together.

Workshop Topics

·         Views from the Gurus

·         The Lean View and Kaizen

·         Problem Solving and PDCA

·         Types of Defect

·         Sporadic Problems: The Seven Tools and Five Whys

·         Chronic Problems and Six Sigma

·         Improvement Types

·         Improvement Events (Blitz)

·         Holding the Gains and Sustainabilit